Question 1

What is a BigCommerce web designer?

Accepted Answer

A BigCommerce designer specializes in creating cost-effective, fully functional, and attractive websites using the BigCommerce platform. They have mastery of BigCommerce’s Page Builder, themes, and various tools and integrations, so they can help you maximize the return on investment (ROI) from using the platform for your business.

In 2022, BigCommerce increased its revenue by 27%, achieving a 30% global enterprise growth. This indicates that it is gaining a bigger market share in the eCommerce industry as it continues its worldwide expansion.

Question 2

What services does a BigCommerce web design company provide?

Accepted Answer

A BigCommerce web design company provides website design and development services specific to the BigCommerce platform, so brands can target the right audiences, increase sales and conversion rates, and outrank the competition. Below are the most common services it provides:

Market analysis
Competitor analysis
User interface (UI) and user experience (UX) design and optimization
BigCommerce migration
Systems integration
App development
Search engine optimization (SEO)
Redesign and re-platforming
BigCommerce audit, review, and optimization
Enterprise BigCommerce development
Headless eCommerce

BigCommerce web design companies also customize a brand’s BigCommerce store by providing website design and development services. This way, the client’s store caters to their specific business needs, stands out from the competition, and effectively attracts high-quality leads and customers.

Question 3

How much do BigCommerce web design services cost?

Accepted Answer

A BigCommerce web design service costs $25,000 - $1,000,000 per project. In contrast, the 50 top BigCommerce web designers on DesignRush charge an average of $68 per hour. 15.2% accept a minimum rate of under $1,000 per project, and 1.9% accept a minimum of $50,000 and up.

The differences in BigCommerce web design company pricing are due to the following factors:

Platform costs: BigCommerce plans range from $29 - $399 per month, with an additional $30 - $100 per month for extra storefronts outside the plan.
Number and cost of integrations: While there are many free integrations on BigCommerce, there are also some expensive ones. For instance, Bloomreach Engagement has a starting rate of $4,000 per month, exclusive of upfront fees.
Level of customization: Are you purchasing a theme and then hiring a BigCommerce designer customize it? Or do you want a design built entirely from scratch? The level of customization you require will impact BigCommerce pricing.
Range of services: If you are hiring BigCommerce web design companies to build your own mobile app and maintain it, the service price may be more expensive.
Location and expertise of BigCommerce web designers: A BigCommerce designer in Asia will have more affordable rates than a BigCommerce in the US due to the differences in cost of living.

Question 4

Why should I hire a BigCommerce website designer?

Accepted Answer

You should hire BigCommerce website designers because they have the specialized skills to improve user experience, SEO, and abandoned cart rates for your BigCommerce website. Additionally, they can customize your online store according to your business’s unique needs and ensure that it scales with your future growth.

1. Recover abandoned carts

With 72.8% of consumers abandoning carts, businesses are losing major sales and revenue to cart abandonment. The top reasons for cart abandonment are:

Extra costs are too high (shipping fees, taxes, etc.)
Mandatory account creation
Checkout process was too complicated
Website crashes or has errors

BigCommerce website designers help solve these by conducting audience research, usability tests, and customer journey mapping. With this data, they can develop a website that is optimized for your customers’ experience. They will ensure that all charges are transparent, shoppers can purchase with a guest account, the checkout process is as frictionless as possible, and the website performs smoothly before launch.

BigCommerce website designers also implement abandoned cart recovery strategies, like BigCommerce’s Abandoned Cart Saver. This automatically sends an email to customers at every stage of their buyer's journey to encourage them to complete their purchases.

2. Optimize your website for search engines

As many as 87% of buyers are now searching for products online. Plus, 70% of customers are more likely to purchase if the search results are personalized to their previous browsing history. These statistics highlight the importance of optimizing your website according to your customer’s searches — which is the role of search engine optimization.

A BigCommerce website design company not only makes your website visible to your target audience, but also enhances user experience, engagement, and conversions. It does this by performing keyword research, improving your product descriptions to include said keywords, and implementing the latest SEO best practices.

It also uses relevant BigCommerce SEO tools and integrations to boost your website performance, including:

Page titles, meta descriptions, headings optimization
SSL security technology
Clean and highly customizable URLs
Fast loading speed
Mobile interface and design

For example, Enjuku Racing sells Nissan and auto parts through its BigCommerce website, but its store was not optimized for search engine algorithms and mobile interfaces. So, it approached Coalition Technologies for a solution.

The BigCommerce website design firm redeveloped the eCommerce store to make it mobile-friendly and compliant with the American Disabilities Act. It also installed plugins and apps that improved page loading times, cumulative layout shift (CLS) scores, responsiveness, user experience, and conversion rates. It also optimized the web pages for search engines.

As a result, Enjuku Racing increased monthly traffic by 31%, overall revenue by 27%, monthly organic revenue by 33%, and monthly organic transactions by 38%. The client’s Google Ads also generated $5,317,870.85 in revenue.

3. Improved user experience

BigCommerce web designers have also mastered user experience (UX) and user interface (UI) design. This means they understand what customers want to see when browsing an eCommerce website and what will convert them into buyers. This includes a seamless checkout system, convenient and secure payment options, fast website loading speeds, and mobile-friendly layouts. Moreover, BigCommerce web design companies research your unique audiences to tailor your website to appeal specifically to them.

When user experience improves, so do conversion rates and customer loyalty. In fact, 43% of buyers spend more money on brands they are loyal to.

A case study that illustrates this well is Freedom Outdoors/Freedom Shooting Center's partnership with Americaneagle.com to improve its online store experience. Originally, the client had two separate WordPress websites for its firearm gear and shooting range facility. However, it decided to maintain just one website for both services.

Americaneagle.com combined the client’s websites on BigCommerce and organized and streamlined inventory for a better user experience. The BigCommerce web designer also added custom widgets, so the client can easily update website content and add new products and features. Tools like HubSpot Marketing Hub and Yoast made it easy to integrate marketing strategies with the eCommerce store.

As a result, Freedom Outdoors' website became significantly more user-friendly to its customers and internal team. It also increased its website visits by 117% year-over-year (YoY) and average order value by 42% YoY.

4. Design for scalability

BigCommerce web designers develop online stores that can adapt to increasing traffic, products, and user interactions without significant redesign or redevelopment. They do this by implementing effective coding practices, content delivery networks (CDNs), and catching mechanisms to optimize a website’s loading times, responsiveness, and reliability. Additionally, they practice responsive design principles for a seamless user interface across devices.

BigCommerce web design agencies also ensure that the website’s architecture and framework make it easy to modify features and functionalities to accommodate a business’s growing needs.

One example is when medical scrubs manufacturer Blue Sky Co hired IntuitSolutions to update its BigCommerce store. Its original website ran on Blueprint, an outdated platform. This led to broken links, lagging features, and poor user experience.

IntuitSolutions upgraded the client’s website, modernized its code base, and provided ongoing maintenance and support. It also integrated new plugins and apps such as Mega Menu to improve the browsing experience and call to action, Stamped Product Reviews and UGC to display customer reviews, and Instagram and Social Feed to embed the company’s Instagram content on the homepage.

As a result, Blue Sky reduced its website downtime and increased customers and sales.

5. Stand out from competition

With 5,786 enterprise accounts on BigCommerce, it can be difficult to stand out. It’s even more difficult if your storefront is hard to differentiate from other businesses using similar themes and templates.

BigCommerce web designers have the skills and years of experience to further differentiate your store by developing custom APIs or building a theme from scratch. Moreover, they conduct audience and competitor research to ensure your design appeals to your ideal buyer while distinguishing it from hundreds of similar brands on the platform.

6. Faster time-to-market

While BigCommerce has made eCommerce design easier with its no-code interface, there is still a significant learning curve for its use. Business owners must learn how to use the platform and may need to know some coding if they want more customized store designs. This can slow the online store launch process, costing potential sales and customers.

You can skip trying to navigate the platform when you hire a BigCommerce web designer. It has certified expertise to build a BigCommerce website according to your specific requirements. Moreover, it has streamlined the design and development process, so it will finish your eCommerce store in a short period of time.

7. Empower small businesses

With an expert BigCommerce web designer, small businesses can compete on equal ground with long-established brands. That’s because BigCommerce web design companies provide professional interfaces, optimize user experience, integrate effective SEO strategies, and ensure timely support at an affordable price. Plus, it customizes its services to maximize the small business’s return on investment and ensures that the website scales as operations expand.

As such, small businesses can position themselves as industry leaders despite their size and relatively limited budgets.

8. Gain the benefits of BigCommerce as an eCommerce platform

The goal of a BigCommerce web designer is to maximize the benefits that BigCommerce has to offer your brand or store:

Robust built-in features
Competitive shipping discounts
Advanced customization capabilities
100+ currency and languages options
Ability to scale with the business

In comparison, Wix may be more user-friendly for those without technical expertise. However, it is a limited eCommerce platform that cannot scale as a business grows.

Shopify only focuses on eCommerce, so it is not the best choice for companies that want to maintain a robust website and online storefront on one platform. Moreover, Shopify doesn’t offer as many international options as BigCommerce. Although it has more themes, its prices can make the platform more expensive.

Question 5

How do I hire the best BigCommerce web designer for my business?

Accepted Answer

Choose the best BigCommerce web designer for your business by following these steps:

Decide the role of BigCommerce in your business: Are you using the platform as your main site or just a storefront that will integrate with an existing website? If you want the latter, you may need a BigCommerce web designer with expertise in other website platforms.
Study the different integrations: Do you want to include advanced marketing integrations in your BigCommerce store? Or do you only want the basic tools, like a payment gateway? By understanding the many types of BigCommerce integrations, you can better determine the kind of BigCommerce web designer you need for your business.
Set your goals: Define your business objectives, requirements, budget, and timeline to determine the type of BigCommerce web designer you need. Keep it SMART (specific, measurable, achievable, realistic, and timely).
Read their reviews: See what previous clients say about the BigCommerce web designer to understand their reliability and how they respond to feedback and changes in project scope.
Check their portfolio: Look for a BigCommerce web designer with experience in your industry and niche. It can better anticipate your needs and give expert advice for your BigCommerce store.
Look at their technical expertise: Understand the agency’s approach to UI/UX design, API capabilities, and coding language expertise. For BigCommerce websites and mobile apps, you need a designer with extensive experience in PHP, Java, Python, and Ruby.
Consider long-term support: Do you want a BigCommerce web designer to simply build your storefront? Or do you also want it to provide customer support and website and app maintenance moving forward?
Send your request for proposal (RFP): Once you have outlined your needs and expectations, send potential agencies your request for proposal and project scope. This will help you shortlist candidates and find your ideal BigCommerce design agency.
Conduct an interview: Ask the BigCommerce web design company about its process, communication, and project management style, how they meet goals and measure results, and for client references. Observe how they interact with your team and gauge potential alignments with your business values.
Choose your BigCommerce designer: Prioritize a BigCommerce designer that matches your business's long-term vision and has a proven track record of delivering data-driven results. Make sure it has shown dedication to your business’s success and demonstrated an understanding of your industry and audience.
Agree on the terms and conditions of your contract: Settle on a pricing model and decide how much access you want to give the BigCommerce designer. Do you want it to manage your other online accounts or just your BigCommerce storefront? How about admin access?
Onboard your chosen BigCommerce designer: After signing the necessary contracts and agreements, provide your BigCommerce web design company with a copy of your branding kit and other important documents.

Contact us if you want help finding the top BigCommerce web designer for your specific requirements. Our expert team will customize a list based on your specifications. Visit DesignRush’s Marketplace for more details.

Question 6

What questions should I ask before hiring BigCommerce website designers?

Accepted Answer

You can ask BigCommerce website designers the following questions:

Its Relevant Background

Do you have experience in my industry or in a similar one? Can you show me some examples of the projects you’ve worked on?
What are your BigCommerce certifications, credentials, and awards?
Do you specialize in other platforms outside of BigCommerce?
What is your experience in growing eCommerce businesses?

Company Services and Processes

What type of BigCommerce web design services do you offer?
What are your best practices for BigCommerce web design?
Can you customize BigCommerce?
What's the difference between a custom BigCommerce design and a pre-made theme?
How do you handle security, hosting, maintenance, and legal compliance?
How do you test, prototype, and perform quality checks on websites before launch?
How do you turn over the necessary documents and accounts after project completion? Do you provide training?
Do you have a crisis management plan?

The Project

According to my needs and requirements, what features, integrations, and third-party apps can be incorporated into my website?
What is the best payment gateway or system for my site?
Will my website be mobile-responsive?
How can you ensure that your BigCommerce web design for my brand is SEO-friendly?
What kind of ROI (return on investment) should I expect when hiring your company?
How will you make my BigCommerce website scalable and viable for long-term growth?
What is your project management structure? How will you make sure my project is delivered on time?
How often will we communicate?
Who will be on my team? Who is the contact person?
Do you offer post-launch support and maintenance?
Can you send me a breakdown of my project expenses?

Question 7

What are the best BigCommerce web design companies in the U.S.?

Accepted Answer

The best BigCommerce web design companies in the US are the following:

IntuitSolutions
- 4.8 stars on DesignRush (10 reviews)
- 5.0 stars on Google (10 reviews)
- Top clients: JMC Automotive, Blue Sky Scrubs, NVIDIA, Rock Bottom Golf
DigitlHaus Agency
- 4.8 stars on DesignRush (5 reviews)
- Top clients: Lululemon, American Leather, Lowes, NJOY
1Digital Agency
- 4.9 stars on DesignRush (10 reviews)
- 4.9 stars on Google (85 reviews)
- Top clients: Kate Spade, Steinway & Sons, Hitachi, Museum of Fine Arts Boston
Coalition Technologies
- 4.3 stars on DesignRush (1 review)
- Top clients: Sony, Dupont, Ford, Harvard University
Absolute Web
- 4.8 stars on DesignRush (18 reviews)
- 4.9 stars on Google (117 reviews)
- Top clients: Carlson, The Indoor Golf Shop, Lashify, Jenny Yoo

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